Terms of service

OVERVIEW
Welcome to Opulent Aura! The terms “we,” “us,” and “our” refer to Opulent Aura. Opulent Aura operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Opulent Aura is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearances may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are depicted or rendered in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Opulent Aura reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Opulent Aura confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Opulent Aura may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. We may, from time to time, offer promotions on the Services that may affect pricing and that are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping, handling, and applicable taxes, if any.


SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Opulent Aura, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Opulent Aura, Shopify, or any third party. Unauthorized use of the Services may be a violation of intellectual property laws.
Opulent Aura’s names, logos, product and service names, designs, and slogans are trademarks of Opulent Aura or its affiliates or licensors. You must not use such trademarks without prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, and product and service names are the trademarks of their respective owners.


SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which such tools are provided.
We may also, in the future, offer new features or tools through the Services. Such new features shall also be deemed part of the Services and subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on those websites. Please review third-party policies carefully before engaging in any transaction.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Opulent Aura is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Opulent Aura. Shopify is not responsible for any aspect of sales between you and Opulent Aura. You expressly release Shopify and its affiliates from all claims and liabilities arising from your purchases or transactions with Opulent Aura.


SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes information about your use of the Services to provide and improve the Services. Your information may be transmitted to and shared with Shopify and third parties in other countries. Review our Privacy Policy for more details.


SECTION 11 - FEEDBACK

If you submit any ideas, suggestions, reviews, or feedback (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.
You represent and warrant that: (i) you own or have all rights to the Feedback; (ii) you have disclosed any incentives; and (iii) your Feedback complies with these Terms.
We may monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful or objectionable.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors or omissions and to cancel orders if necessary.


SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not use them:

  • For unlawful or malicious purposes;

  • To violate laws or infringe on intellectual property;

  • To harass, defame, or harm others;

  • To transmit misleading or harmful information;

  • To upload viruses or malicious code;

  • To exploit or interfere with the Services.
    We reserve the right to terminate accounts for violations.


SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all charges up to the date of termination. Certain provisions, including Intellectual Property, Feedback, Limitation of Liability, and Governing Law, will survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available,” without any warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free use.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Opulent Aura and Shopify shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products, even if advised of the possibility of such damages.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Opulent Aura, Shopify, and affiliates from any claims, damages, or losses arising from your breach of these Terms or violation of laws.


SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision shall not be a waiver of such provision. These Terms constitute the entire agreement between you and Opulent Aura and supersede all prior agreements.


SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our consent. We may assign our rights and obligations without notice.


SECTION 21 - GOVERNING LAW

These Terms and any related agreements are governed by the laws and courts of the jurisdiction where Opulent Aura is headquartered.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time. We may update these Terms at our discretion. Continued use of the Services after changes constitutes acceptance of the updated Terms.


SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to:
opulentaurafragrances@gmail.com